Dvanta Labs
Enterprise Commerce & Retail Technology • AI-Powered Search Innovation for HCL Commerce
Project Overview
An in-progress R&D initiative from Dvanta Technologies to bring intent-driven, AI-powered search to enterprise HCL Commerce implementations — without ripping out the search infrastructure, business rules, and platform investments businesses already rely on.
The Problems
Enterprise eCommerce has evolved, but many HCL Commerce search experiences still depend on traditional keyword matching. Keyword search is fast and reliable, but it struggles the moment a customer describes what they need instead of naming it exactly — a query like "a comfortable chair for long working hours" often returns poor or irrelevant matches, even when the right product is sitting in the catalog.
- Keyword-only search fails to understand customer intent behind natural, descriptive queries
- Relevant products go undiscovered simply because customers don't use the exact catalog terminology
- Higher rates of abandoned searches as customers give up finding what they meant
- Missed cross-sell and upsell opportunities that intent-aware search would naturally surface
- Growing product catalogs make the gap between keyword search and true relevance worse over time
Our Solution
Dvanta Technologies is building an AI layer that sits alongside existing HCL Commerce search infrastructure rather than replacing it — interpreting customer intent, improving relevance and product discovery, and preserving the business rules, integrations, and platform investment already in place. The goal is incremental modernization: enterprises get smarter search without a rip-and-replace of proven commerce technology.
Our Design & Development Process
Search Behavior Research
Studied how real customer queries diverge from catalog keywords on enterprise HCL Commerce storefronts, identifying where intent gets lost in traditional search.
AI Layer Architecture
Designing an intelligent search layer that interprets natural, descriptive queries and maps them to relevant products, built to work alongside — not against — existing HCL Commerce search and business rules.
Non-Disruptive Integration Approach
Architecting the solution so it augments current enterprise search infrastructure, protecting existing configuration, business logic, and platform investment.
Iteration & Validation
Continuing to refine relevance and intent-matching as the solution evolves ahead of broader rollout.
